Honeywell support & RMA (800) 782-4263


1) Try swapping cord from a working unit, Insert pin into pinhole (7) to eject the cord from the handheld.  Try using a good cable on the bad scanner.  Is there any difference?
    

2) On a PC, open a notepad app, try scanning UPC vendor code, does it scan?



3) Scan the setup codes on the Metrologic Voyager scanner setup sheet (see link below)



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