Look at Pin pad multi server 10.34.84.61
Pin Pad IP should be 10.10.XX.17X
XX= Store #
X=Register #
REBOOTING PIN PAD
If pin pad does show welcome or debit/credit card issues follow below steps.
Press Correction (Yellow Button) + Hash Tag (#) together
On PRO->Receipts, Click the Start Initialize Pin Pad button
Try unplugging internet cable to power off/on.
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UNPLUGGING THE PIN PAD
2) Make sure there's no power on the pin pad.
3) Then plug back in.
Pin Pad should say EMV init > Welcome
REPLACING PIN PAD
TD merchant support number
888-983-8373
800-363-1136
1) Tech needs to program IP settings same as original
2) Make sure you can initialize the pin pad.
***** NO LONGER APPLICABLE ****
Check the data cable to that runs to back of the computer?
On the back there is green side A & side B (green oval shape w/ 9pin) sure it's on side "A".
