1. Change compuer name based on TD Merchant ID number (xxxPOS01) ie 503POS01, 503POS02

2. Change IP address based on TD Merchant ID number 10.10.13.71, 10.10.13.72, 10.10.13, 73

3. Tender retail -confirm client terminal ID number in General data tab matches TD terminal ID

4. Tender retail - confirm Alternate merchant ID and Operator ID under gift card tab

5. confirm regional setting English(US)

6. uninstall EMET software

7. Stop and DISABLE in start option for "DELL KACE agent" service in SERVICES

8. setup Retail pro language to English

9. Set up workstation preferences after renaming(rpro login ID: sysadmin)

https://golftown.freshservice.com/solution/articles/5000023116-setting-up-workstation-preferences-in-retail-pro-pos-procedure




C:\merchatConnectMulti folder -> Run Multi.exe -> right click on Terminal ID and click on Show config

confirm Client Terminal ID[1-99] matches last two digit of TD terminal ID



same for Operator ID and Gift card alternative ID needs to match store#




Find MCM version number




Check regional settings. all must be English(United States) under Format, Location and Administrative)



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