Good morning,
In efforts to streamline processes and reduce costs, we will be working with QRX Technology Group for all print related matters. All supplies and service requests will be directed to QRX effective immediately.
QRX will be in contact with each location to arrange a time for a technician to come onsite to perform preventative maintenance and assign an asset tag to each device.
Service Requests
Please try and provide all of the following information when placing a request for service:
QRX Asset/Tag number or serial number
Brief description of the problem
Contact for our technician (name and tel #)
Company name
Supplies Requests
Please provide the following information when placing a request for supplies:
QRX Asset/Tag number or serial number
Specific supply required (i.e. what colour toner, drum, etc.)
Email: [email protected] or [email protected]
Tel: 1-888-738-0819 (press 1 for supplies, press 2 for service)