For expired passwords:
1.) Please log off/on your windows session or shutdown the computer.
2.) At CTRL+ALT+Del login screen, click switch user.
(*Not Exactly as shown)
3.) Login as 5XXGM (XX = Store #) / Password is your email password.
4.) It will prompt you to change your password once you log in. Enter it 2x to confirm.
After password is set, you can log off (this is a new profile, store files wont be there) and log in as your 5XXStoreName login.
For passwords expiring soon:
1.) Press and hold CTRL + ALT + DEL
2.) Choose "Change a password"
3.) Type old & enter new password 2X & press enter key