FROM REMOTE LOCATION (EXPIRED PASSWORDS)


1) log into office.com


2) use your [email protected]  (GT) / [email protected] (If expired, you'll be prompted to change your PW)


2) on top right, select your account profile and follow below steps.



***Revised*** Instead of "Profile", there should be "View account "


3) After, clear the stored vpn password in the sign-in info 


https://golftown.freshservice.com/a/solutions/articles/5000062846 


4)  Connect to VPN


5) After connected to VPN, update your laptop password by pressing all 3 keys together CTRL + ALT +DEL

    1) choose lock

    2) unlock with new password




AT THE OFFICE



1.) Press all 3 keys together CTRL + ALT +DEL


Image result for windows 10 ctrl alt del

2.)  Select Change a Password

Image result for windows 10 change password screen


Instructions for VPN & Expired passwords users

Go to the search bar on the bottom left corner 

and type VPN Settings.  Your VPN connections will come up.  Click the vpn icon (GT VPN), then select Advanced Options



Now you are going to Select Clear Sign-In Info



It should now ask you for your password when you connect to the VPN.

FOR VIDEO see video clip https://www.youtube.com/watch?v=MjDl48QLXM8