If you use the FSPERFORMANCE App you will have much more success.

Please connect the ipad to the quad wifi through the iPad settings.  
- here you may need the password to connect and that is FSSPORTS
Open the app and tap the wifi button top right to connect.

Account:
golftown
password 

Make sure the hand on the player (top left tap and edit) is selected as either lh or rh

dots on the putter are important too.  

3 total 
2 toe stacked
1 middle heel under the hosel of the putter 

Make sure the clubhead data is also turned on for the quad unit itself.  OK >Tracking Mode> Putting> ON