If you have this folder present C:\ProgramFiles\Sophos\Endpoint Defense, and you have the tamper protection password:
- open a command prompt as admin
- navigate to C:\ProgramFiles\Sophos\Endpoint Defense
- run the command sedcli -Tpoff Password(xxxxxxxx)
If this is not working then the below steps should be done:
- Boot the endpoint or server in Safe Mode.
- Click Start followed by Run then type
services.msc - Right-click the Sophos Anti-Virus service then Properties.
- Set the Startup type to Disabled then click the OK button.
- In Run, type
regedit.exethen click the OK button. - Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos MCS Agentand set the Value data of Start to0x00000004 -
Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos Endpoint Defense\TamperProtection\Config and set theValue dataofSAVEnabledandSEDEnabledto 0. - Set the Value data of Enabled to
0in the following:- 32-bit:
HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\SAVService\TamperProtection - 64bit:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\SAVService\TamperProtection
- 32-bit:
- Enhanced Tamper Protection will now be disabled after you boot the endpoint or server in normal mode.