2) Install the latest version slaOrderViewer_2020-03-12_r1.exe
3) Make sure to add the user to the following group in AD: Ecom
4) Make sure to add the user to the customer service manager group in AD for return processing access. ***Look at Ben E permissions***
If the user isn’t added to the ECOM group you will get this error message.
If getting DB connection error: Ensure O drive is connected and restart the app