General Support
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KT ticket#&...
Wed, 16 Jul, 2025 3:46 PM
To explain the dropship setup process, I am using the last vendor I set for dropship (CUTBUK) For setting up any vendor for dropship you would need the fol...
Mon, 16 Mar, 2026 1:29 PM
If request comes in to get a PZ ball report to see whether the balls are personalized with a logo or text (YTD)
attached report can be shared by runin...
Mon, 23 Mar, 2026 3:15 PM
To push the invoice manually to RTP since the authorization expired
First check if SO is present in RTP with date range
then check if invoice is pre...
Fri, 27 Mar, 2026 8:59 AM
-- For UPC missing in NLS on PO
Run this query with changing the PO number
select s1.alu,s1.local_upc from Attunity_RPro_Web.dbo.po p ...
Fri, 27 Mar, 2026 2:16 PM
On the long weekends and public holidays we get a request to disable to the store for Doordash when teh stores are actually closed.
This wil...
Tue, 7 Apr, 2026 9:30 AM
When this error occurs
Get the time the error occurred.
Go to OD COnfig > scheduled tasks logs
check the error in the log.
You ...
Thu, 23 Jul, 2026 9:47 AM
Open OD
Go TO OMS> Order management > Advanced search > select a query > invoice status pending Global > look for only ...
Tue, 14 Apr, 2026 12:07 PM
Navigate to stores under online marketing in SFCC business manager
under basic attributes, making inventory list as None
under Custom- make BOPIS capabl...
Thu, 16 Apr, 2026 2:35 PM
tried to restart rproprocin service 10.34.85.102
check the procin counter query to see if last successful process time is changed to recent,
Run ...
Fri, 17 Apr, 2026 9:39 AM