1) Confirm that the power is working.
2) Unplug pin pin pad and follow the cable. Make sure you can trace the cable from start to end.
3) Verify there is no backup UPS that the power adapter is connected to. Use a straight electrical outlet.
4) Power off/on the computer.
5) After you verified that there is no issue with the cable and power outlet, call TD Bank.
TD merchant services 1-800-363-1163
Provide your address and merchant #.
It s/b on the pin pad on display when you start up or physically on the pin pad. TD would know.
Tell them IT already verified everything but still no power if you've checked above.