POS Hardware

  • RP5800/RP9 Computer

  • ELO Touch Screen with power, VGA and printer usb cable

  • HP Handheld Barcode Scanner

  • Keyboard and Mice

  • HP Receipt Printer with power brick and USB printer cable

  • Pin Pad via Moneris - Direct to Host

        

Compugen’s Service Department at 1-800-353-2933. 


HP Engage One Pro Support

1-800-334-5144


CPU Fan hdw failure.


Could you perform the below and take a photo of the screen as proof please.   I will need this in order for them to send a tech and replace the fan.  Thanks.

  1. Restart your HP Engage One.
  2. Immediately and repeatedly press the Esc key (about once per second) as it starts up.
  3. When the startup menu appears, press the F2 key to enter HP PC Hardware Diagnostics UEFI.
  4. From the main menu, select System Tests.
  5. Look for a fan test or a general system test that includes fan monitoring, which can often be found under "Component Tests" or "Advanced Tests" to check fan performance and listen for issues.