SENDING LOG FILES FORESIGHT HAWK via USBC
With this PC and the GCHawk connected via USB-C please do the following:
- Press the Windows Button + E on your keyboard or select the file icon on the bottom left hand side of your PC screen to open File/Windows Explorer
- With the Explorer open, on the left hand side select This PC or My PC
- Under Devices and drives you will see the GCHawk storage device icon
- Please select and click into this icon and copy/paste the log.txt file to your desktop
- Attach the log file to an email, and send it to all 3 emails below.
@GT SupportDesk , -
@Kyle Gordon
[email protected] with "HAWK SERIAL NUMBER '1234' LOG FILE" as the subject.
Hawks: https://www.foresightsports.com/support/hardware/gchawk
Quad: https://www.foresightsports.com/support/hardware/gcquad