CBTS Service Desk Escalation Matrix

 

Title

Contact Information

Level 1

Service Desk

1-888-638-1699 or 513-397-2867 Option 1

Level 2

Escalation Line

1-888-816-9504 or 513- 841-6413

 

 

Mary N Fay

Enterprise Service Delivery Manager

M: 1-226-932-0153

[email protected]