Escalation
CBTS Service Desk Escalation Matrix
Title
Contact Information
Level 1
Service Desk
1-888-638-1699 or 513-397-2867 Option 1
Lev...
Wed, 24 Apr, 2024 12:34 PM
Drew O'Neil
Client Executive
Bell Business Markets – Retail
w ) 905-614-9278
m) 416-525-2449
Wed, 24 Apr, 2024 12:35 PM
Alex Horne (pronouns: She/Her) Enterprise Service Manager Rogers Business 8200 Dixie Rd Brampton, Ont e [email protected] m 416-727-7740
Wed, 24 Apr, 2024 12:41 PM
That is all in Confluence on your Overview page and then our After-Hours Support process is there too under Client Toolkit. Links below and afterhou...
Wed, 24 Apr, 2024 1:04 PM
Support Portal: ParkPlace Technologies - Central Park
Click submit a ticket – the wizard will guide through the creation process.
You wil...
Wed, 24 Apr, 2024 1:05 PM
Hi John,
There are a couple of ways that you can open a support case.
In the Boomi Community under 'Support Center'. Please make sure to...
Mon, 29 Apr, 2024 3:56 PM
Sr. Enterprise Account Manager
(914) 325-6044
please email [email protected] and include me in CC. I'd also suggest ...
Mon, 28 Oct, 2024 1:45 PM