General Troubleshooting
Basic IT help docs
Populate 2 tabs in Workers record
1. STORE COMMERCE
Right Click on COMMISSION SALES GROUP and choose "view account"
...
Wed, 25 Mar, 2026 4:34 PM
CL-S5XXII_UM_EN.pdf (citizen-systems.com)
Here’s some quick steps on how to initially troubleshoot the Citizen printers at store level.
&nbs...
Tue, 12 Aug, 2025 10:52 AM
There are various reasons why a store transaction will fail to generate a sales order in HQ. We have a known issue for one which happens once every few week...
Mon, 1 Jun, 2026 1:17 PM
1. Issue / Symptoms
Users are unable to access the JustRight development environment for UAT testing.
Application URL:
https://justrightdev.s...
Fri, 30 Oct, 2026 9:15 AM