GT Troubleshooting

Setting up workstation preferences in Retail pro POS procedure
Cash drawer setup, printer setup for Retail pro DO NOT SELECT DESIGN CHECK BOX HERE ...
Thu, 12 Nov, 2020 5:29 PM
There are no more endpoints available from the endpoint mapper
When you share a printer, you may get the message for some reason even sharing printers from PC's in Win7 and Win8 wont work unless the firewall i...
Thu, 12 Nov, 2020 5:29 PM
IBM Surepos printer troubleshooting
If clear_print_queue desktop shortcut on manager's computer does not work. 1) Checking cable connections   1-1 Unplug and re plug on the back ...
Thu, 12 Nov, 2020 5:29 PM
Nortel / Avaya PBX phone system
Located in network room mounted on the wall.   Nortel / Avaya DNC unit.
Thu, 12 Nov, 2020 5:29 PM
Clear print queue
After performing basic troubleshooting, try running the clr_print_queue shortcut found on POS01 & MGR's PC.  Launch the icon 3x and wait for seconds...
Mon, 6 Nov, 2023 3:23 PM
Golf Town Avery app error
You are getting a missing file error message when you scan. Check the following tap emerald-> Program Files ->Windows explorer ...
Thu, 12 Nov, 2020 5:29 PM
Troubleshooting AK integrations
Please find the service list and action plan for handling known issues.
Thu, 12 Nov, 2020 5:29 PM
Spam/Phishing email guide
Ways to detect suspicious emails: 1) Is there are any links or attachments,    -there will be a pop-up URL shown when hovering over the link   -as...
Thu, 12 Nov, 2020 5:29 PM
Downloaded setup file shows corrupt
Check the install file you downloaded and does it have the follow security block enabled? If so, please disable and let me know if it worked.
Thu, 12 Nov, 2020 5:29 PM
How to get IP address (Win 10)
Go to Settings > Network & Internet. Then select either Wi-Fi or Ethernet (depending on how the device connects). In this example, I’m connected to E...
Thu, 12 Nov, 2020 5:29 PM